Privacy Policy

📅 Effective Date: March 8, 2025

At Planeta, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, Email, Phone Number, Shipping & Billing Address

Order Details: Purchased Items, Payment Method

Browsing Information: IP Address, Device Type, Cookies

2. How We Use Your Information

We use your data to:

✔ Process and deliver your orders

✔ Provide customer support

✔ Improve our website and services

✔ Send promotional offers (only with your consent)

✔ Prevent fraud and enhance security

3. Data Protection & Security

We use encryption and secure servers to protect your data.

Your payment details are processed through trusted payment gateways.

We do not store or share your sensitive payment information.

4. Sharing of Information

We do not sell, trade, or rent your personal data. However, we may share your information with:

Shipping partners (to deliver your orders)

Payment processors (for secure transactions)

Legal authorities (if required by law)

5. Cookies & Tracking Technologies

We use cookies to improve your browsing experience.

You can disable cookies in your browser settings, but this may affect website functionality.

6. Your Rights & Choices

You have the right to:

✔ Request access to your personal data

✔ Update or delete your information

✔ Opt out of marketing emails

To request changes, contact us at planeta.official.5079@gmail.com.

7. Policy Updates

We may update this Privacy Policy periodically. The latest update will always be available on our website.

📝 Last Updated: March 8, 2025

FAQ's

How long does delivery take?

Lahore: 1-3 days

Other cities in Pakistan: 5 days

Do you offer international shipping?

Currently, we only deliver within Pakistan.

How can I track my order?

You can contact our customer service with your order details to check the status.

How do I request a return or exchange?

Visit our store with your receipt, or contact us at 0321-8988870 or planeta.official.5079@gmail.com.

Privacy Policy

Privacy Policy